Shipping Policy

All orders go through a processing time of 24 - 48 hours. Once the order is shipped, the customer will receive a tracking number.

UK/Ireland: 6-12 business days

USA: 6-12 business days

EU: 6-12 business days

Rest of World: 6-14 business days

Every customer receives a 30-day satisfaction guarantee, allowing them to return the product if they are not happy with it, within 30 days from the purchase date.

For more information, please reach out to sales@lumineastore.co.uk.

IMPORTANT: Luminea cannot be held liable for any packages lost or stolen after delivery. We collaborate closely with top-tier courier services that supply photo proof of delivery. Once this proof is given, we are not accountable for any theft of packages once they have reached their intended destination.